TERMS

GENERAL TERMS AND CONDITIONS OF THE ONLINE STORE AKVASPORT.COM

I. SUBJECT

Art. 1. These general terms and conditions are intended to regulate the relations between AKVASPORT EOOD, UIC 102912489, with registered office and registered address: Bulgaria, Burgas, Lazur residential complex, block 113, section E, ground floor, hereinafter referred to as the SUPPLIER, and the customers, hereinafter referred to as USERS, of the e-commerce platform AkvaSport.com.

II. SUPPLIER DATA

Art. 2. Information according to the Electronic Commerce Act and the Consumer Protection Act:

Name of the Provider: AKVASPORT EOOD
Registered office and address of management: Bulgaria, Burgas, Lazur district, block 113 section E, ground floor
Address for exercising the activity and address for submitting complaints by consumers: Bulgaria, Burgas, Lazur district, block 113 section E, ground floor
Correspondence details: Bulgaria, Burgas, Lazur district, block 113 section E, ground floor, telephone +359884838585
Registration under the Value Added Tax Act No. BG102912489

Supervisory authorities:

Personal Data Protection Commission

Address: Sofia, 2 Prof. Tsvetan Lazarov Str.,

Tel.: (02) 940 20 46

Fax: (02) 940 36 40

Email: kzld@government.bg, kzld@cpdp.bg

Website: www.cpdp.bg

Consumer Protection Commission

Address: 1000 Sofia, 4A Slaveykov Square, 3rd, 4th and 6th floors,

Tel.: 02 / 980 25 24

Fax: 02 / 988 42 18

Hotline: 0700 111 22

Website: www.kzp.bg

III. CHARACTERISTICS OF THE PLATFORM

Art. 3. AkvaSport.com is an e-commerce platform, accessible at the Internet address https://akvasport.com/, through which Users have the opportunity to conclude contracts for the purchase and sale and delivery of the goods offered by the Supplier on the platform, including the following:

To register and create a profile to browse the Supplier's e-shop and use additional services for providing information;
To review the goods, their characteristics, prices and delivery terms;
To conclude with the Supplier contracts for the purchase and sale and delivery of the goods offered by on the AkvaSport.com platform;
To make payments in connection with the concluded contracts through the AkvaSport.com platform, including electronic means of payment;
To receive information about new goods offered by the Supplier on the AkvaSport.com platform;
To make electronic statements in connection with the conclusion or performance of contracts with the Supplier on the AkvaSport.com platform through the interface of the AkvaSport.com website, accessible on the Internet;
To be notified of the rights arising from the law, primarily through the interface of the AkvaSport.com platform on the Internet;
To exercise their right of withdrawal, where applicable, under the Consumer Protection Act.

Art. 4. The Supplier on the AkvaSport.com platform organizes the delivery of the goods and guarantees the rights of the Users, provided for by law, within the framework of good faith, accepted in practice, consumer or commercial law criteria and conditions.

Art. 5. (1) The Users conclude with the Supplier on the AkvaSport.com platform a contract for the purchase and sale of the goods, at the address https://akvasport.com/. The contract is concluded in Bulgarian and is stored in the Supplier’s database on the platform.

(2) By virtue of the contract for the purchase and sale of goods concluded with the Users, the Supplier on the AkvaSport.com platform undertakes to organize the delivery and transfer of ownership to the User of the goods specified by him through the interface on the platform. Users have the right to correct errors in entering information no later than sending the statement for concluding the contract to the Supplier on the AkvaSport.com platform.

(3) Users pay the Supplier on the AkvaSport.com platform remuneration for the delivered goods in accordance with the conditions set out in the AkvaSport.com platform and these general terms and conditions. The remuneration is in the amount of the price announced on the AkvaSport.com platform. In the event of a technical error in the price, the Supplier shall immediately notify the User of the correct price of the product and shall have the right to refuse an order placed due to an incorrect indication of its real price.

Art. 6. (1) The User and the Supplier on the AkvaSport.com platform agree that all statements between them in connection with the conclusion and execution of the purchase and sale contract may be made electronically and through electronic statements within the meaning of the Electronic Document and Electronic Signature Act and Art. 11 of the Electronic Commerce Act.

(2) It is assumed that the electronic statements made by the Users of the site are made by the persons specified in the data provided by the User upon registration, if the User has entered the relevant username and password for access.

IV. REGISTRATION FOR USE OF AKVASPORT.COM

Art. 7. (1) In order to use AkvaSport.com for concluding contracts for the purchase and sale of goods, the User must enter a name and password for remote access chosen by him or authenticate himself through his Google or Facebook account, which is considered to have accepted these general terms and conditions. Acceptance of these general terms and conditions is also made upon finalization of each order by the User.

(2) The name and password for remote access are determined by the User by completing online registration on the Supplier's website on the AkvaSport.com platform, in accordance with the procedure specified therein. Users have the opportunity to place orders for delivery of goods and a profile from the social networks Facebook and Google.

(3) By filling in his/her data in the user basket and clicking on the "Finalize the order" button, the User declares that he/she is familiar with these general terms and conditions, agrees with their content and undertakes to unconditionally comply with them.

(4) The Supplier confirms the order placed by the User by e-mail. An account is created for the User and contractual relations arise between him/her and the Supplier.

(5) When registering or ordering, the User undertakes to provide correct and up-to-date data. The User undertakes to promptly update the data specified in his/her registration or order in the event of a change.

V. TECHNICAL STEPS FOR CONCLUSION OF A PURCHASE AND SALES AGREEMENT

Art. 8. (1) Users primarily use the interface of the Supplier's page on the AkvaSport.com platform to conclude purchase and sale contracts for the goods offered by the suppliers on the AkvaSport.com platform.

(2) In cases of ordering goods without registration by the User, the latter accepts these general terms and conditions from the moment of finalizing the order.

Art. 9. Users conclude the purchase and sale contract for the goods on the AkvaSport.com platform according to the following procedure:

(1) Logging into the system for placing orders on the AkvaSport.com platform.

(2) Selecting one or more of the goods offered by the Supplier on the AkvaSport.com platform and adding them to a list of goods for purchase.

(3) Providing the necessary data for individualization of the User as a party to the contract.

(4) Providing data for making the delivery;

(5) Choice of method and time of payment of the price.

(6) Confirmation of the order;

VI. CONTENT OF THE CONTRACT

Art. 10. (1) The Supplier and the Users shall conclude separate contracts for the purchase and sale of the goods ordered by the Users, regardless of whether they are selected with one electronic statement and from one list of goods for purchase.

(2) The Supplier may organize together and simultaneously the delivery of the goods ordered with the separate purchase and sale contracts.

(3) The rights of the Users in relation to the delivered goods shall be exercised separately for each purchase and sale contract. The exercise of rights in relation to the delivered goods does not affect and has no effect on contracts for the purchase and sale of other goods. In the event that the User has the status of a consumer within the meaning of the Consumer Protection Act, the exercise of the right to withdraw from the contract for the purchase and sale of certain goods does not affect the contracts for the purchase and sale of other goods delivered to the consumer. Consumers benefit from a legal guarantee of conformity of the goods with the sales contract.

(4) In the case of delivery of goods that are delivered promotionally together with other goods in a set, the rules for delivery and return of the respective set, as announced in the product profile in the online store, shall apply with priority.

Art. 11. When exercising the rights under the purchase and sale contract, the User is obliged to accurately and unambiguously indicate the contract and the goods in respect of which he exercises the rights.

Art. 12. (1) The User may pay the price for the individual purchase and sale contracts at once when placing the order for the goods or upon their delivery.

(2) With regard to goods that are delivered promotionally together with other goods in a set, the price for the set applies only in its entirety and is indivisible for individual goods in the set.

(3) In the event that the Supplier accepts the return of one good from a set under para. 2, The User has the right to be refunded the amount for the returned goods from the set, which is proportional to the ratio between the prices of the goods from the set in the Supplier's e-store when they are not offered in a set with each other.

VII. SPECIAL CLAUSES APPLICABLE TO PERSONS WHO HAVE THE CAPACITY OF CONSUMER WITHIN THE MEANING OF THE CONSUMER PROTECTION LAW

Art. 13. The rules of this Section VII of these general terms and conditions apply only to Users for whom, according to the data provided for the conclusion of the purchase and sale contract or upon registration on AkvaSport.com, it can be concluded that they are consumers within the meaning of the Consumer Protection Act, the Electronic Commerce Act and/or Directive 2011/83/EC of the European Parliament and of the Council of 25 October 2011.

Art. 14. (1) The main characteristics of the goods offered by the Supplier on the AkvaSport.com platform are defined in the profile of each product on the AkvaSport.com platform.

(2) The price of the goods, including all taxes and fees, is determined by the Supplier on the AkvaSport.com platform in the profile of each product on the AkvaSport.com platform.

(3) The value of the transport costs not included in the price of the goods is determined by the Supplier on the AkvaSport.com platform and is provided as information to the Users when selecting the goods for concluding the purchase and sale contract.

If the User does not receive the sent goods more than once, the Supplier reserves the right to:

charge transport costs to the User for each of his subsequent orders;
not to provide the right to cancel the purchased goods for a period of more than 14 days;
not to provide gifts with the User's subsequent orders;
to refuse the "Price Protection", in case the User invokes it.

(4) The methods of payment, delivery and performance of the contract are determined in these general terms and conditions and the information provided to the User through the mechanisms on the AkvaSport.com platform.

(5) The information provided to the Users under this article is up-to-date at the time of its visualization on the AkvaSport.com platform before the conclusion of the purchase and sale contract.

(6) The Users agree that all information required by the Consumer Protection Act may be provided through the interface of the AkvaSport.com platform or by e-mail.

Art. 15. (1) The User agrees that the suppliers on the AkvaSport.com platform have the right to accept advance payment for the contracts concluded with the User for the purchase and sale of goods and their delivery.

(2) The User independently chooses whether to pay the Supplier on the AkvaSport.com platform the price for the delivery of the goods before or at the time of their delivery.

(3) In case the value of the User's order is equal to or exceeds 5113 Euro (10,000 BGN), payment shall be made only by transfer or deposit to the Supplier's payment account.

Art. 16. (1) The User has the right, without owing compensation or penalty and without giving a reason, to withdraw from the concluded contract within 30 days from the date of acceptance of the goods by the Supplier through the unified form for withdrawal from the contract, available on the Supplier's website on the AkvaSport.com platform at https://akvasport.com/page/5/uslovia-za-polzvane.html in Appendix No. 1 to these general terms and conditions. Information on exercising the right of withdrawal is available at https://akvasport.com/page/5/uslovia-za-polzvane.html in Appendix No. 2 to these general terms and conditions.

(2) The right of withdrawal under para. 1 does NOT apply in the following cases:

for the supply of goods made to order by the consumer or according to his individual requirements;
for the supply of goods which, due to their nature, may deteriorate in quality or have a short shelf life;
for the supply of sealed goods which are unsealed after delivery and cannot be returned for reasons related to hygiene or health protection;
for the supply of goods which, after being delivered, and due to their nature, have become mixed with other goods from which they cannot be separated;
for the supply of sealed sound or video recordings or sealed computer software which are unsealed after delivery, including activation codes for software licenses, software functions or virtual means of payment. The performance of the contract for the supply of sealed sound recordings or video recordings or sealed computer software (including content codes and digital content not on a tangible medium) that are printed after delivery begins from the moment of printing and the consumer loses his right of withdrawal, by expressly agreeing to this.
for the supply of newspapers, periodicals or magazines with the exception of subscription contracts for the supply of such publications.

(3) When the supplier on the AkvaSport.com platform has not fulfilled its obligations to provide information, as set out in the Consumer Protection Act, the Consumer has the right to withdraw from the concluded contract within a period of 14 days, counting from the date of receipt of the goods. When the information is provided to the consumer within the withdrawal period, the same starts to run from the date of provision it j. The User has the right to send the statement of withdrawal under this article directly to the Provider through the unified form for withdrawal from the contract, available on the Provider's website on the AkvaSport.com platform at the address Appendix No. 1 to these general terms and conditions.

(4) When the User has exercised his right to withdraw from the distance contract or from the contract outside the commercial premises, the Provider shall refund all amounts received from the User without undue delay and no later than 14 days from the date on which he was notified of the User's decision to withdraw from the contract. The Provider shall refund the amounts received by bank transfer, unless the User has expressly expressed his wish to use another means of payment. In the event that the User wishes the amounts to be refunded by postal order/money transfer, the service fee charged by the relevant courier/postal operator shall be at the expense of the User and shall be determined by the courier/postal operator. The Supplier cannot influence this fee, does not determine it and does not benefit from it in any way.

(5) When exercising the right of withdrawal, the costs of returning the delivered goods are at the expense of the consumer on the basis of Art. 55, para. 2 of the ZPA. The Supplier is not obliged to reimburse the additional costs for the initial delivery of the goods when the consumer has explicitly chosen a method of delivery of the goods other than the free standard delivery offered by the Supplier.

(6) The Consumer undertakes to store the goods received from the Supplier on the platform and to ensure the preservation of their quality and safety during the period under para. 1.

(7) The User may exercise his right to withdraw from the contract with the Supplier by sending a written statement to the Supplier using the standard withdrawal form available at https://akvasport.com/page/5/uslovia-za-polzvane.html on the AkvaSport.com platform in Appendix No. 1 to these general terms and conditions. The goods should be sent cash on delivery to the Supplier’s address, namely Bulgaria, Burgas, Lazur district, block 113 section E, ground floor.

(8) Where the Supplier on the AkvaSport.com platform has not offered to collect the goods himself, he may withhold payment of the amounts to the User until he receives the goods or until the User provides proof that he has sent the goods back, whichever is the earlier.

(9) In the case of delivery of goods that are delivered promotionally together with other goods in a set (so-called bundle goods), upon exercising the Consumer's right of withdrawal under this article and the requirements of the Consumer Protection Act, the Consumer shall be refunded the corresponding reduced amount of the individual price of the goods, taking into account the ratio of the prices of the goods in the e-shop when they are not purchased together (i.e. the ratio between the non-reduced prices of the goods).

(10) Regardless of the above hypotheses, the Consumer undertakes to return the goods in a commercial form that allows their subsequent sale, unless the unpacking of the goods leads to an obvious violation of the commercial form of the goods, such as not only a breakable box, hermetic packaging and other similar cases. In the event of a violated commercial form of the goods, the Supplier has the right, at its discretion, to refuse to accept withdrawal from the contract or to charge the Consumer the costs of returning the goods in commercial form.

(11) In case of exercising the right of withdrawal under this article, it is considered that the User has also exercised the right of withdrawal with respect to the bonus content belonging to the product.

(12) When returning the product, the User is obliged to return it together with the complete received set, as well as all accompanying documents - receipt, invoice, acceptance and delivery protocol, warranty card (if any).

(13) When returning the product, the User is obliged to return all gifts that he received together with the ordered product, in case such were sent by the Supplier.

VIII. EXECUTION OF THE CONTRACT

Art. 17. (1) The delivery time of the goods is determined for each good separately upon conclusion of the contract with the consumer through the Supplier's website on the AkvaSport.com platform. For each specific good, the Consumer is notified immediately before finalizing the order on the AkvaSport.com platform of approximately how many days its delivery will take. The days required for delivery specified on the AkvaSport.com platform are indicative and the Supplier does not guarantee them, but guarantees that it will do everything possible to deliver the goods on the specified days.

(2) In case the Consumer and the Supplier on the AkvaSport.com platform have not determined a delivery time, the delivery time of the goods is 30 calendar days, starting from the date following the sending of the consumer's order to the Supplier via the Supplier's website on the AkvaSport.com platform.

(3) If the Supplier on the AkvaSport.com platform cannot fulfill the contract due to the fact that it does not have the ordered goods, it is obliged to notify the user of this and refund the amounts paid by him. In such cases, the Supplier could not be held liable to the extent that it notified the User about the depleted quantities.

(4) The Supplier may refuse to process the order when there are reasonable doubts that the order is inauthentic, including that it does not originate from the User described in it or when the product requested with the order is temporarily unavailable due to depletion of quantities or other technical reasons, in which case the Supplier notifies the User by email or phone and refunds the amounts paid by him. The Supplier may also refuse to process an order when the number or volume of the ordered items exceeds their usual consumption by a customer-consumer within the meaning of the Consumer Protection Act and there is reason to believe that the order is made for the purpose of resale and does not fall within the scope of consumer purchase and sale.

(5) In case of inaccurate data provided by the User for the delivery address and telephone number or the User's absence at the address, as well as in case of impossibility to deliver the goods for reasons beyond the Supplier's control, the goods are returned and remain in the Supplier's warehouse. In this case, the goods are not kept for the User, unless they have been paid in advance. In the case of prepaid goods, the same is kept within 15 days of its return, and after the expiration of this period and if the User does not request it from the Supplier, the Supplier will return the payment received, with the exception of the amount spent on delivery and storage. In case of inaccurate or incorrect data provided by the User for the delivery address, in which case the goods are sent to the wrong address, the costs of the courier service for redirecting the shipment are at the expense of the User.

(6) In the event that the goods are not delivered to the User within the specified delivery period, the User is not due compensation. Reasons that would delay the delivery beyond the days specified on the AkvaSport.com platform are: load and number of orders for the period above average and above usual for the Supplier; faults in the courier company such as untimely organization of the courier, excessive workload of the courier, unpredictable technical and information problems with the courier or weather conditions hindering the courier; unpredictable technical problems in the Supplier's systems; faults in the Supplier's suppliers from which the latter supplies the product; bad weather conditions, etc. force majeure circumstances that would prevent the normal organizational activities of the Supplier.

(7) In all cases, the Supplier guarantees and undertakes to deliver the goods to the User no more than 15 working days later than the approximate delivery days indicated on the AkvaSport.com platform.

Art. 18. The Supplier on the AkvaSport.com platform undertakes to comply with all requirements established in Bulgarian legislation regarding the labeling, advertising and sale of food supplements.

Art. 19. (1) The Supplier on the AkvaSport.com platform may organize the delivery and delivery of the goods to the User by a relevant courier within the period specified when concluding the contract.

(2) If the period under para. 1 is not explicitly agreed upon between the parties when concluding the contract, the Supplier shall organize the delivery and delivery within a reasonable period.

Art. 20. (1) The User must inspect the goods at the time of delivery and handover and, if they do not meet the requirements, immediately notify the Supplier on the AkvaSport.com platform.

(2) If the User does not notify the Supplier on the AkvaSport.com platform in accordance with para. 1, the goods are considered approved as meeting the requirements, except for hidden defects.

Art. 21. The Supplier on the AkvaSport.com platform is not obliged to provide the necessary service for the goods.

Art. 22. For cases not regulated in this section, the rules of commercial sale set out in the Commercial Act and the Consumer Protection Act shall apply.

IX. PROTECTION OF PERSONAL DATA

Art. 23. (1) The Provider on the AkvaSport.com platform shall take measures to protect the User's personal data in accordance with the Personal Data Protection Act.

(2) For reasons of security of the Users' personal data, the Provider on the AkvaSport.com platform shall send the data only to the e-mail address that was specified by the Users at the time of registration.

(3) The Provider on the AkvaSport.com platform shall have the right to store data on the User's terminal communication device, unless the latter expressly expresses his/her disagreement thereto.

(4) The User or User agrees that the Provider of the AkvaSport.com platform has the right to send electronic messages to the User or User at any time, including a newsletter or offers to purchase goods, as long as the User or User is registered in the Provider's e-shop on the AkvaSport.com platform.

(5) The User or User agrees that the Provider of the AkvaSport.com platform has the right to collect, store and process data on the behavior of the User or User when using the Provider's e-shop on the AkvaSport.com platform.

Art. 24. (1) At any time, the Provider on the AkvaSport.com platform has the right to require the User to identify himself and to verify the authenticity of each of the circumstances and personal data declared during registration.

(2) In case of shortcomings regarding the protection and processing of the User's personal data, a detailed description is available in the Privacy Policy of the AkvaSport.com website, located at https://akvasport.com/page/2/zashtita-na-lichnite-danni.html

X. AMENDMENT AND ACCESS TO THE GENERAL TERMS AND CONDITIONS

Art. 25. (1) These general terms and conditions may be amended by the Provider of the AkvaSport.com platform.

(2) The Provider on the AkvaSport.com platform and the User agree that any additions and amendments to these general terms and conditions will be effective against the User in one of the following cases:

A) after explicit notification by the Provider on the AkvaSport.com platform and if the User does not declare within the 14-day period provided to him that he rejects them; or

B) after their publication on the Provider's website on the AkvaSport.com platform and if the User does not declare within 14 days of their publication that he rejects them;

C) with their explicit acceptance by the User through his profile on the Provider's website on the AkvaSport.com platform.

(3) The User agrees that all statements of the Provider on the AkvaSport.com platform, in connection with the amendment of these general terms and conditions, will be sent to the email address specified by the User upon registration. The User agrees that emails sent pursuant to this article do not need to be signed with an electronic signature in order to be effective against him.

Art. 26. The Provider publishes these general terms and conditions at https://akvasport.com/page/5/uslovia-za-polzvane.html together with all additions and amendments thereto.

XI. TERMINATION

Art. 27. These general terms and conditions and the User's contract with the Provider on the AkvaSport.com platform shall be terminated in the following cases:

upon termination and liquidation or bankruptcy of one of the parties to the contract;
by mutual consent of the parties in writing;
in the event of objective impossibility of any of the parties to the contract to fulfill its obligations;
in the event of seizure or sealing of the equipment by state authorities;
in the event of deletion of the User's registration on the AkvaSport.com platform. In this case, the concluded but unfulfilled purchase and sale contracts remain in force and are subject to execution;

Art. 28. The Supplier has the right at its discretion, without prior notice and without owing compensation, to unilaterally terminate the contract in the event that it establishes that the User uses the AkvaSport.com platform in violation of these general terms and conditions, the legislation of the Republic of Bulgaria, generally accepted moral norms or generally accepted rules and practices in e-commerce.

XII. LIABILITY

Art. 29. The User undertakes to indemnify and hold harmless the providers on the AkvaSport.com platform and the Provider from legal claims and other claims of third parties (regardless of whether they are justified or not), for all damages and expenses (including attorneys' fees and legal costs) arising from or in connection with (1) failure to fulfill any of the obligations under this contract, (2) violation of copyright, production, broadcasting rights or other rights to intellectual or industrial property, (3) unlawful transfer to other persons of the rights granted to the User, for the term and under the terms of the contract and (4) false declaration of the presence or absence of the status of a consumer within the meaning of the Consumer Protection Act.

Art. 30. The Provider is not liable in the event of force majeure, random events, Internet problems, technical or other objective reasons, including orders of the competent state authorities.

Art. 31. (1) The Provider is not liable for damages caused by the User to third parties.

(2) The Provider is not liable for material or non-material damages, expressed in lost profits or damages suffered by the User in the process of using or not using AkvaSport.com and concluding purchase and sale contracts with the Provider.

(3) The Provider is not liable for the time during which the platform was not accessible due to force majeure.

(4) The Provider is not liable for damages from comments, opinions and publications under the products, news and articles on the AkvaSport.com platform.

Art. 32. (1) The Provider is not liable in the event of overcoming the security measures of the technical equipment and this results in loss of information, dissemination of information, access to information, restriction of access to information and other similar consequences.

(2) The Provider is not liable in the event of concluding a purchase and sale contract, providing access to information, loss or change of data occurring as a result of false identification of a third party who presents himself as the User, if it can be judged from the circumstances that this person is the User.

XIII. COMPLAINTS

Art. 33. (1) The consumer has the right to a complaint, and when submitting such a complaint, the full set of documents (including receipt/invoice, acceptance and delivery protocol, warranty card, etc.), as well as the goods, should be sent to the Econt Burgas Lazur office of the courier company ECONT EXPRESS AD at the address: Burgas, 15 Koprivshtitsa Str. (opposite the Russian High School).

(2) The transportation costs when sending a product for warranty service are borne by AKVASPORT EOOD, only on the condition that the product is sent from an office of the courier company Econt to the Econt Burgas Lazur office of the courier company ECONT EXPRESS AD at the address: Burgas, 15 Koprivshtitsa Str. (opposite the Russian High School).

(3) In the event that the product is sent for warranty service to an address other than that specified in Art. 33. (2) and/or is not sent from an office of the courier company Econt, the transportation costs will be at the expense of the User.

XIV. OTHER CONDITIONS

Art. 34. (1) The User and the Provider on the AkvaSport.com platform undertake to protect each other's rights and legitimate interests, as well as to keep their trade secrets that have become known to them in the process of performing the contract and these general terms and conditions.

(2) The User and the Provider undertake during and after the expiration of the contract period not to make public any written or oral correspondence conducted between them. The publication of correspondence in printed and electronic media, Internet forums, personal or public websites, etc. may be considered public.

Art. 35. In the event of a conflict between these general terms and conditions and agreements in a special contract between the Provider on the AkvaSport.com platform and the User, the clauses of the special contract shall prevail.

Art. 36. The possible invalidity of any of the provisions of these general terms and conditions shall not result in the invalidity of the entire contract.

Art. 37. For issues not settled in this contract, related to the implementation and interpretation of this contract, the laws of the Republic of Bulgaria shall apply.

Art. 38. These general terms and conditions shall enter into force for all Users on 01.01.2020.

Art. 39. Promo codes for discounts when purchasing products do not apply to goods that have already been reduced or another discount has been applied to them, with the exception of promo codes that are explicitly mentioned by the Supplier and are used for an additional discount.

Art. 40. Promo codes for discounts when purchasing products do not apply to goods that the User wishes to purchase on installments/lease, regardless of whether the relevant goods are already at a reduced price or not.

Annex No. 1 - Standard form for exercising the right to withdraw from the contract

Standard form for exercising the right to withdraw from the contract:

(fill in and send this form only if you wish to withdraw from the contract)

– To AKVASPORT EOOD, UIC 102912489, with registered office and registered office: Bulgaria, Burgas, Lazur district, block 113 section E, ground floor:

– I/we hereby notify* that I/we withdraw* from the contract concluded by me/us* for the purchase of the following goods*/for the provision of the following service*

– Ordered on*/received on*

– Name of the consumer/s

– Address of the consumer/s

– Signature of the consumer/s (only if this form is on paper)

– Date

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* Strike out where applicable.

Annex No. 2 - Information on exercising the right to withdraw from the contract

Information on exercising the right to withdraw from the contract

Standard instructions for withdrawal:

I. Right to withdraw from the contract at a distance or off-premises.

II. You have the right to withdraw from this contract without giving any reason within 30 days.

III. The withdrawal period is 30 days from the date on which you or a third party other than the carrier and indicated by you acquires physical possession of the goods.

To exercise your right to withdraw from the contract, you must inform us of your decision to withdraw from the contract by an unequivocal statement (e.g. a letter sent by post or e-mail) to the contact details provided on AkvaSport.com.

You may use the attached standard withdrawal form, but this is not mandatory. You may also fill in and submit the standard withdrawal form or another unambiguous statement of withdrawal electronically on our website AkvaSport.com. If you use this option, we will immediately send you a confirmation of receipt of your withdrawal on a durable medium (e.g. by e-mail).

In order to meet the withdrawal period, it is sufficient to send your communication regarding the exercise of your right of withdrawal before the withdrawal period has expired.

IV. Effect of withdrawal.

If you withdraw from this contract, we will reimburse to you all payments we have received from you, including delivery costs (with the exception of additional costs related to the type of delivery you have chosen other than the least expensive standard delivery method offered by us), without undue delay and in any event not later than 30 days from the date on which you inform us of your decision to withdraw from this contract. We will make the reimbursement to the bank account specified by you, in which case this reimbursement will not be associated with any costs for you.

We have the right to postpone the refund of payments until we receive the goods back or until you provide us with evidence that you have sent back the goods, depending on which of the two events occurred earlier.

You must bear the direct costs of returning the goods. The costs are expected to not exceed approximately the amount of delivery or standard courier service.

You are only responsible for any reduction in the value of the goods resulting from their testing, other than what is necessary to establish their nature, characteristics and proper functioning.

For further consumer information see AkvaSport.com